For many Realtors, real estate is a part-time or convenient profession. As for me; being a REALTOR® is my second profession in life. I recently retired from the U.S. Army after serving for 24 years in which most were spent within the 82nd Airborne Division
I have been married to my lovely wife Jenifer (yes it is spelled with only one “N”.) for 20 years. We have four kids and all arrived after I retired from the military. Spent my younger years as a so called military brat, so I understand the trials and tribulations of moving as a child and as a service member.
Customer service has always been my highest priority. This is my eleventh full year in real estate and I am proud to be associated with a company that shares my own commitment to customer service and ethical standards rather than sales quotas.
What my clients are saying (34)
My Service Ratings
02/08/2024 - Daniel Stambaugh
Awesome Agent and attended to all of our needs as first time homebuyers!
My Service Ratings
09/21/2023 - Markivus Nious
Charles is amazing realtor. He exceeded our expectations. He knew our needs, answered any questions we had and always kept us in the loop as well as recommendations. Thank you for an outstanding job!!!
My Service Ratings
07/26/2023 - Alecia Roberts
It was a pleasure working with Charles again. He helped me find my first home back in 2008. When it was time for me to invest in my dream home recently, Charles was there for me from helping me to sell my existing home all the way to helping me find and close on my dream home. I'm not the easiest client to work with but he made everything seem easy even in this challenging market. I'm grateful for the opportunity I had to work with him and I will recommend others looking for a home to reach out to Charles too.
My Service Ratings
10/25/2022 - Jose and Joanna Rojas
Smooth transaction. Being in another state it was completely hassle free. Our agent Charles Fennell was trustworthy and went above and beyond to help us in the selling our home. He will be our #1 and we truly appreciate all he did to make this process easy from being across the country. We would most definitely recommend Charles to others!
My Service Ratings
03/22/2022 - Kiona Zappe & Andrew Shirk
Charles is an absolute professional! Nobody else I would want to sell my home. I would absolutely use him and Coldwell Banker Advantage
My Service Ratings
12/13/2021 - Wylie & Kim Ramos
Charles was very helpful in all aspects of our sell. We were not local in the area and he still in ensured our process was seamless. I would definitely refer him to my friends!
My Service Ratings
09/20/2021 - Kimberly & Stephen Kuehi
We were in Germany and Charles still was able to make the process as easy as possible. Charles was our third realtor and by far the best. With us being so far I had tons of questions and requests, but Charles never got annoyed and was always so helpful. I would 100% recommend Charles to anyone!!
My Service Ratings
08/30/2021 - Ronald and Deborah Stevens
Charles was superb from the first time we spoke about selling the house until after closing. He kept us informed, was prompt when replying to calls and/or emails, and always provided wise counsel and good advice. His handling of the sell of our house resulted in a sales price of almost $5,000 above asking and we had a ratified contract 3 days after listing. Unbelievable!! Charles is the best and we highly recommend him!
My Service Ratings
03/16/2021 - Not Provided
Charles is extremely knowledgeable, professional and is detail oriented. I truly appreciated his superior customer service and professional advice to get our home sold in relatively short period of time. Charles kept us informed throughout the entire process and recommend needed professionals for maintenance requirements prior to placing the house on the market. Charles should be among you first options when selecting a professional Real Estate Agent.
My Service Ratings
12/21/2020 - Regina Schneider
I didn't have to worry about anything. Charles was on top of all transactions and steps in the process. It was quick and effortless!
My Service Ratings
12/14/2020 - Karen Walker
Charles was a pleasure to work with. Anytime I wanted to view a house he set it up promptly and came from Fayetteville to show me the property. He assisted me from start to closing. Overall, CB did a great job helping me purchase the house of my dreams!
My Service Ratings
12/01/2020 - Zachary & Morgan Crane
The process was great. Charles was always timely, helpful, and responsive. Our home purchase would not have been possible without him. I have recommended him to every person I know who is looking for a home in this area.
My Service Ratings
06/29/2020 - Penelope and Robert Tuttle
Mr. Fennell listened and paid close attention to our needs. He was very accommodating when we asked for recommendations. Charles is always quick to respond to our inquiries and actions. He puts his clients first; even working through Covid-19 and personal issues. The office staff is very courteous and professional.
My Service Ratings
04/01/2020 - Not Provided
As a first time homebuyer, I was extremely lucky to have worked with Charles. He is extremely professional and friendly. He walked me through each step of the process and answered all my questions. I never felt lost or confused. He listened to what I wanted and didn't want in a home and helped me find an amazing house under my budget. I enjoyed working with Charles from the moment we began working together. I HIGHLY recommend Charles!!!
My Service Ratings
03/09/2020 - Mikayla Rose
Charles was quick to respond and resolve issues fast. Everything was done for me to have a efficient closing and meet a time line. Charles really made me feel like family and made every effort to explain the process since I was a first time home buyer.
My Service Ratings
02/17/2020 - Betty Sollenberger
Charles stayed in touch with us throughout the total process. Highly recommend him.
My Service Ratings
02/11/2020 - Ricardo Rodriquez
This was our first experience using CBA to sell our property and it was absolutely the right choice. Charles Fennell was extremely professional and the process really was easy from start to end. Charles kept us informed and explained pros/cons very well. He is confident, professional, and cared for our needs.
My Service Ratings
01/02/2020 - Not Provided
Highly recommend Charles Fennell. Charles was able to sell my property in less than two months. He is a kind professional that will keep you in the loop and do everything he can to sell your property. He is dedicated to serve his clients and fight for your financial interests to have a successful outcome.
My Service Ratings
11/12/2019 - James & Kathy Long
Happy with the extra efforts by Charles to take new pictures and the 360 view was a deal maker for our sell of our home. Please with the support.
My Service Ratings
06/24/2019 - Not Provided
Charles was incredible to work with. This was my first real estate transaction in selling a home. He guided me through each step, had a vast range of knowledge about the market in the area, and reassured me with any unexpected challenges. It went better than I ever expected! I am 100% confident in recommending him to take care of your home! Charles is the man!
My Service Ratings
08/21/2018 - Not Provided
Knew the area well and was able to give us information about what to do. Walked us through the process when we got a buyer and it went pretty smoothly, even when the buyer asked to move up the closing, which I was very much ok with. Enjoyed working with him throughout the process.
My Service Ratings
06/29/2018 - Not Provided
Charles was excellent from beginning to end ! He was very helpful and informative . After the first home we made an offer on ended up getting rescinded by the sellers Charles promised us he would find us something better and that’s exactly what he did ! We are in love with our brand new home and would recommend Charles to anyone ! He always responded promptly and had our best interest in mind throughout ! You cannot go wrong with Mr. Fennell !!
My Service Ratings
06/04/2018 - Angela Jackman
Charles was a amazing realtor. We are a military family who lives out of state, after previous experience trying to sell our home, I was nervous and dreading trying to sell again. Charles looked out for our best interest every step of the way. He was available whenever we had questions and always kept us informed on what was going on. Our homes received a offer within 2 weeks of being listed and closed a month later. I couldn't have asked for a better outcome or better realtor! If you are looking for someone to trust in selling your home, Charles is your guy!
My Service Ratings
05/31/2018 - Angela Jackman
Charles was an amazing realtor! We are a military family who lives out of state...after a previous experience trying to sell our home, I was nervous and dreading trying to sell again. Charles looked out for our best interest every step of the way. He was available whenever we had questions and always kept us informed on what was going on. Our home received and offer within 2 weeks of being listed and closed a month later. I couldn’t have asked for a better outcome or a better realtor! If you are looking for someone to trust in selling your home, Charles is your guy!!
My Service Ratings
05/30/2018 - Not Provided
We contacted Charles when we decided to sell our home. He promptly made time to meet with us, came prepared and was upfront and honest which we appreciated. He listened to what we wanted and gave us his profecional insight. It was easily discerned that selling is his forte. He was helpful and patient with our many inquiries and steps along the way and ultimately successful in selling our home! Thank you Charles!!
My Service Ratings
05/29/2018 - Not Provided
Charles was fantastic to work with in selling our house. A true professional who knows his market. He handled everything and allowed us to keep our peace of mind during the process. I would recommend him to sell your house.
My Service Ratings
05/07/2018 - The Weaver Family
We can not thank Charles enough for everything. You have made this process stress free and enjoyable for us. We are forever grateful for your hard work and dedication. You really have gone the extra mile for our family. Many thanks and appreciation to you!
My Service Ratings
03/08/2018 - The Atanasio Family
Thank you so much for all your time, patience, and help with finding our new home. We know it took a lot of work and we can not thank you enough. We truly appreciate everything you have done for us!
My Service Ratings
08/01/2017 - Jose Rojas and Joanna Rojas
Our agent Charles was always responsive and answered all our questions. Charles Fennell was very, very, helpful. He didn't make us feel rushed. He didn't push us to buy a house, he just made sure it was something we really wanted for us.
My Service Ratings
02/13/2017 - Amy Halverson
Coldwell Banker Advantage helped make everything go smoothly to get all of our documents together and to give us a amazing agent. Charles bent over backwards to help us get our home. He knew exactly what he was doing!
My Service Ratings
02/08/2017 - Neil J Halverson
Coldwell Banker Advantage helped make everything go smoothly to get all of our documents together and gave us an amazing agent! Charles bent over backwards to help us get this home. He knew exactly what he was doing!
My Service Ratings
11/01/2016 - Jerry Family
Everything went smooth and extremely well.
My Service Ratings
11/01/2016 - Tharn Family
Thank you for being such a wonderful real estate agent and helping us through this process, we can't express how much we have appreciated your kindness and encouragement and support. We will forever be grateful!
My Service Ratings
02/09/2016 - Not Provided
Charles is professional, proficient, and knowledgeable. He provided invaluable information and guidance to us as new home buyers. I would recommend Charles for anyone who is looking to purchase or sell a home without hesitance.
